Privacy Policy

At Hetriv LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our online store.

1. Information We Collect

When you visit our store, place an order, contact us, or otherwise interact with our website, we may collect information such as:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order and purchase details
  • Information you provide when contacting customer support
  • Device, browser, IP address, and website usage information
  • Other information you voluntarily provide to us

We only collect information that is reasonably necessary to operate our store, process orders, provide customer service, and improve your shopping experience.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Process payments and provide transaction-related services
  • Ship products to you
  • Communicate with you about your orders
  • Respond to customer service inquiries
  • Provide information about our products and services
  • Improve and personalize our website and shopping experience
  • Detect, investigate, and prevent fraudulent or unauthorized activity
  • Comply with applicable laws and legal obligations

3. Payment Information

Payments made through our store may be processed by third-party payment providers. We generally do not have direct access to or store your complete payment card details.

Payment providers may collect and process payment information according to their own privacy policies and terms.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide essential website functionality, remember preferences, understand how visitors use our store, and improve the shopping experience.

Some cookies may be placed by third-party services that support functions such as payment processing, analytics, advertising, or other website features.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

5. How We Share Information

We may share your information with trusted service providers and business partners when necessary to operate our store and provide services to you.

For example, information may be shared with providers involved in:

  • Website and e-commerce services
  • Payment processing
  • Order fulfillment and shipping
  • Customer support
  • Website analytics
  • Fraud prevention and security
  • Marketing and advertising, where applicable

We may also disclose information when required by law, legal process, court order, or governmental authority, or when necessary to protect our rights, customers, or business.

We do not sell your personal information for money.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business and transaction records, complying with legal obligations, and resolving disputes.

The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.

7. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Third-Party Websites and Services

Our store may contain links to websites, applications, or services operated by third parties. If you visit or use a third-party service, its own privacy policy and terms will apply.

We are not responsible for the privacy practices or content of third-party websites or services.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your personal information is used or shared
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Request a copy of certain personal information

These rights may be subject to applicable legal limitations and exceptions.

To make a privacy-related request, please contact us using the information below.

10. Children's Privacy

Our store is not intended for children who are under the minimum age required to use online services under applicable law.

We do not knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this page. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Hetriv LLC
30 N Gould St #49989
Sheridan, Wyoming 82801
United States

Email: hetriv15@gmail.com

We will make reasonable efforts to respond to privacy inquiries in a timely manner.